+371 677 61 149 | info@hotelpegasapils.com

Rules & Privacy Notice

RULES

Provision of services in Komplekss “Pegasa Pils”. Boutique Hotel 4* SPA & Resort Kurorta-Rehabilitācijas, Ārstniecības, Sanatorija un SPAVēsturisks Jūgendstila Arhitektūras Ansamblis Latvija, Jurmala, Juras iela 60

Nothing is as cheap and is as expensive as politeness.

 

  • General rules, the procedure for living, staying and providing services
    • Any guest of the Komplekss “Pegasa Pilsneeds to know the basics of the normatively-legal documents in the hotel, restaurant, SPA.

turpmāk Kompleks(s) “Pegasa Pils”or Performer

 

 

1.1.1. The guest (customer) (you) acquired services and/or otherwise and thereby made a deal and thereby entered into an agreement, including with Komplekss “Pegasa Pils” and adopted all the rules and requirements, including the requirements of the legislator!

1.1.2. During the transaction, the guest (client) repeatedly agrees with the rules, conditions of booking and receiving services, etc.

1.1.3. The client’s deal to receive services means that the client consciously concluded contractual conditions and accepted the rules for providing Komplekss “Pegasa Pils”, the requirements of the legislator of the LR, the activities of the Banka, regulated by the “Law on Credit Institutions”, the Rules of the International Hotel of the reservation portal, before each of which are available financial obligations.

1.1.4. After receiving the transaction for receiving services from the client – between Kompleks “Pegasa Pils” and the client arose a contractual relationship .. The contract becomes concluded between Kurorta -REHABIBILITāVas administrācija, āmtniebas, Sanatorija pegasa pils, Sanatorium.com and the customer of services to receive services

1.1.5. The client receives – stipulated guaranteed services, strictly according to the rules and conditions for obtaining services.

1.1.6. Otherwise, the client receives-compiled services on the date of filing that are not guaranteed .. responsibility Kurorta-Rohabilitāvas Administrācija, āmtnieciebas, Sanatorija Pegasa Pils, Sanatorium.com and do not carry.

1.1.7. Komplekss “Pegasa Pils” has the right to provide services to any other client who paid the services in a timely manner.

1.1.8. The participants in the contract are Komplekss “Pegasa Pils” and the client.

 

  • SPA and restaurant is made for guest services, and guest has to pay for the services which were given to him.
  • Hotel is based on services which allow guest to stay in the hotel for a period of time, this period of time has to be coordinated with the administration of the hotel. When this period of time is over guest has to leave the room.

1.3.1. If the guest wants to  make the term. of living longer, guest has to tell the administrator about his decision not later than 2 hours before the accounting time of the hotel – (till 12 a.m. at local time).

1.4. Hotel works all day and all night long.

1.5. The service provided is a certain action performed by employees to fulfill the obligations in accordance with the Law “On Protection of Consumer Rights” and other regulatory acts governing various activities.

1.6. An unproven service is non -fulfillment by the employees of the obligations to provide paid services.

1.7. The lack of service is the inconsistency of the service or the mandatory requirements provided for by the law either in the manner prescribed by it, or the terms of the or the goals for which the service of this kind is usually used, or the goals of which were set. In terms of the consumer in the conclusion of the contract.

1.8. A gross violation of the rules of residence and stay in the hotel is a situation in which the guest of the hotel guesses the contractor and his staff properly to fulfill their duties to provide services and ensure rest to guests, or his (guest) actions offend the honor and dignity of maintenance or guests, and guests, and guests, and guests, and guests, and He also (guest) violate the norms of legislation and this Regulation.

 

  1. The hotel room is provided to the guest (client) after the full prepayment and/or upon the presentation of the voucher, the passport issued to him and/or driver’s license;

2.1. . At the request of the consumer, one person may be provided with a number for one place with full payment of the cost of the number.

2.1.1. The guest (client) should register all members of seven and/or other inclusive animals that settled for a fee

2.1.2.Otherwise, the penalty for each non-registered person is from 100 EUR plus accommodation.

2.2 Booking of the room must be made from 14:00 till 12:00 of the next day (accounting time).

2.3 The administration of the hotel can make booking of the rooms. If we have a free rooms administration can make reservation a room in a hotel but guest must booking room- writing. If the guest make booking of the room or check :

 

2.3.1..guest can take room

 

2.3.2. But administration can give not this room which want guest but different room.

 

  • If the guest comes later, guest must pay for a room.
  • If the guest pay for a living and service in a hotel guest must know we don’t give insurance.
  • Insurance guest must make

Himself.

  • Accounting time of the hotel guest must make at local time (from 14:00).

 

 

2.7.1. Numura un/vai citu aizstāšana tikai par papildu maksu.

2.8. Viesu izmitināšana rezervētā telpā pirms paredzamās ierašanās stunda ir atļauta par papildu samaksu un tikai rakstiski saskaņojot ar viesnīcu rezervēšanas pakalpojumu.

  • In this situation “ early price

2.9. The delay in the guest in the reserved number after the departure indicated in the reservation notification is allowed only by agreement with the administrator of the accommodation and payment service (in case of delay in the consumer departure after the estimated hour, payment is made for more than 10 minutes).

2.9.1.If it is necessary to extend the period of residence in the room for less than one day and if there are free numbers (places), payment for the late exit is charged in the following order:

2.9.1.1.up to 12 hours after the calculated hour (from 12:00 to 23:59) 2.9.1.2. payment for 1/2 days;

from 12 to 24 hours after the billing hour (after 24:00) – payment is charged for 1 full day.

2.9.2. The executor provides the following types of services without additional payment:

2.9.2.1. Emergency Zyazov;

2.9.2.2. Delivery to the correspondence number for its receipt;

2.9.2.3. Significant application of the guest of a wake -up to a certain time;

 

2.10. At the request of the residents, the administration allows unauthorized persons in the room from 8 to 23 hours; To do this, you need to leave the administrator or the duty card and receive a guest card.

  • After three days the hotel must change rooms needed things (soap, tea shots).

2.12.If the guest wants relaxing treatments the hotel can end of the service.

 

  • The guest must:
    • The guest to observe the order of residence set in a hotel; to observe a cleanness; strictly to observe the rules of fire safety; on leaving from a number to close faucets, windows, turn off light, radio, television set; – to recover harm in the case of loss or damage of property of hotel in accordance with a current legislation.

2.14 It is forbidden in the hotel:

2.14.1. Guest can’t leave alone his friends in a hotel rooms and guest can not give to anyone a key from room. Guest can not bring animals in a hotel. Guest can’t smoke in rooms if these rooms are not for non smoking people.

 

For violation of a fine from 100 eur and above

  • He administration cant give guaranty for guests personal things if this things guest don’t give administration.

2.16 Hotel does response for the things or money which you leave at the administrator or other workers.

 

  • Hotel does not response for the thing or other valuable things, which guest has left in it’s individual safe at the hotel.
  • If any of the forgotten thing is found it can be returned only after the full payment for the transport ration are made.
  • If the client hasn’t returned to the hotel after 24h ( after his accounting time), administration of the hotel has full right to make a commission and take full rights on your luggage and other things which were left at the hotel.
  • Material valuables like money , valuable documents, valuable metal , administration takes it for it’s response after the act is made on a period of time which doesn’t exceeds 15 calendar days.
  • If the guest has some complaints administration has to take matters to remove any possible problems for the guest stay, but these matters have to be obligatory by the law and by the rights which are given to the administration.
  • Any complaints about the noise till 23.00 ( at weekends and holidays till 24.00 ) are not accepted.
  • Any complaints about the noise after 8.00 ( weekends and holidays after 9.00 ) are not accepted.
  • In the case, if the problem is not mentioned in the rules, administration and the consumer have to take action only by the law of Latvian republic.

 

  1. Booking of a service or a room in the hotel – (there are two kinds of booking guaranteed or not guaranteed)
    • Guaranteed booking if the prepayment is done not lesser the 100% of the order ( but not the cost of the number) in 3 day time from the moment of booking, but not later then 1 day time till the order is received.
    • . Unwarranted booking is booking which is made without the prepayment, when the booked number (service) can be given to anyone who came earlier and made payment for the number or service.
      • centre is highly loaded at some periods , we recommend our guest to book the service or room as soon as possible at KOMPLEKSS centre Pegas Pils.
      • Not guaranteed booking is booking with no response from the hotel if the number or service is booked and by the arrival of the guest might be already taken by someone else who has paid for the service or the number.
        • This not pleasant news can wait for anyone who booked a hotel without payment.
      • The main rule of guaranteed booking is – prepayment must be made as minimum for one day of stay in the hotel.
      • In this case hotel makes insurance for “no show”, not come of the client.

3.2.5. Guaranteed booking can be made

3.2.5.1.Credit cards on the spot in the presence of the client are supported today by the vast majority of hotels.

3.2.5.2. Cash payment or to the hotel bank account – to write an account and the guest (client) makes an advance payment for accommodation by bank transfer.

3.2.5.3. Booking through travel companies and Internet projects that work on the basis of a commission or agency agreement concluded with the hotel.

3.2.5.3.1. – various forms of payment, not necessarily supported by the hotel

 

4.Booking by demand – this is how minimum 2 demands to the system: demand and the answer about the result of the booking. Booking by demand may be guaranteed, in that case, after the acceptation of booking order must be paid till the service is received, or not guaranteed – this is internet-reservation.

7.1.1. to take order in the hotel Komplekss «Pegasa Pils» free services

7.1.2.  about an enumeration add-in services in the KOMPLEKSS  Pegasa Pils’ hotel and operative prices.

7.1.3 about regulation of living and procuring services

7.1.4. about work and locality  all of the service Komplekss «Pegasa Pils» hotel

7.1.5. about getting an account to registration of living and getting services.

 

7.1.6. about taking of a forgiving things.

Otherwise the hotel to set free from any responsibility

 

 

  1. Rules for living with pets

     Komplekss “Pegasa Pils” .boutique Hotel 4* spa & Resort

 

8.1. The insurance amount of 50.00 euro is introduced by the guest when the pet with a pet in case of damage (nibbled furniture, tore the wallpaper and/or the like),

8.2. After checking and assessing the damage, an act is held, the amount is held in proportion to the damage,

8.3. These Rules regulate relations between individuals – consumers, legal entities who have intention to order either ordering and using residence and additional services, further in the text called “guests” and the performer – “Pegasa Pils” .boutique Hotel 4* ”, located according to Address Latvija, Jurmala, Juras ILA 60

8.4. Hotel “Pegasa Pils” .boutique Hotel 4* “(hereinafter referred to as the” hotel “). Rules: – Placing guests in a hotel room with pets (dogs and cats) is allowed if there are:

8.4.1. Veterinary documents of the established form (certificate from a veterinarian with a mark on all vaccinations)

8.4.2. Before booking the number, the owner of the animal must be regretted for the animal’s residence and pay according to the hotel protocol (Table 1).

 

8.4.3. Otherwise, a fine of over 100 euro for each animal plus accommodation

8.4.3.1. With non -fulfillment, the police are called

8.5. Only dogs of small breeds and cats (weighing up to 10 kg and a height at the withers up to 30cm) are recognized by pets on the territory of the hotel.

8.6. The hotel reserves the right to determine the possibility of living this pets in the room. –

8.7. The hotel allowed people with disabilities and pets serving their needs (guide dogs).

 

8.8. -It is allowed to find animals on the territory of the hotel of special police units (security dogs, nobyachi dogs, etc.)

 

8.9. Obligations of the owner of a home animal at the hotel:

8.9.1. —The rhythm of pets in the hotel is allowed only in specially designated places.

8.9.2. The guest is obliged to independently remove the life of the life of a pet. Otherwise, a fine of 50 euro.

8.9.3. The use of dishes belonging to the hotel is strictly prohibited for feeding pets.

8.9.4. —The is obliged to ensure the absence of a domestic animal during the cleaning of the number by employees of the service and cleaning department or for the duration of repair work in the room, and the hotel technical service staff.

 

 

8.10. —The is recorded by finding an animal in a room unattended.

8.11. The restrictions imposed by the administration of the hotel on accommodation with pets: otherwise a fine of 50 euro. When not executed, the police are called

8.11.1. The presence of pets is prohibited, on the playground, on the territory of the golf fields, as well as on the territory of the beach complex unattended by the owner.

8.11.2. The use of towels, sheets and other bedding for the needs of pets is prohibited.

8.11.3. —The is drawn by combing of pets in the room.

8.11.4. Bathing of pets in the bathroom, pool, fountain or sea is prohibited.

8.11.5. It is allowed to live a maximum of one pets in the room. Guest’s responsibility:

8.11.6. The owner of the pet takes all responsibility for solving the problems of nutrition, cleaning, walking the animal.

8.11.7. All responsibility and expenses for the possible damage to the property of the hotel by animals are borne by the owner of the pet.

8.11.8. The owner of the pet takes all responsibility for cleaning the life of the animal of the animal of the animal

8.11.9. . All the risks in front of the hotel and third parties associated and emanating from the behavior of animals, as well as the time and conditions of their location in the room, is the owner of the animal.

8.12. Tariffs for accommodation with pets at the hotel: – hotel protocol (table 1). The cost of placing one pets in a room per day

8.12.1. In case of violation, a fine is up to 400 euro!

8.13. – The hotel does not provide a special rug and diapers for a pet.

8.14. – The hotel does not provide food, a special bowl for feeding pets.

8.15. The hotel administration reserves the right to terminate the agreement with the guest living with pets

8.15.1. , in case of violation of the rules of residence, aggressive, inadequate, noisy behavior of a pet.

Dzīvnieks Animal Животное Gab.

Coun

Maksa Cost(Euro) /в сутки
1. Suns Mazs skaustā līdz 25 cm (līdz 9 kg) Dog Small at the withers up to 25 cm (up to 9 kg) Собака Маленькая в холке до 25см (до 9 кг) 1 25
2 Suns Vidējs skaustā līdz 35 cm (līdz 19 kg) Dog Medium at the withers up to 35 cm (up to 19 kg) Собака Средняя в холке до 35см (до 19 кг) 1 45
3 Suns Liels skaustā līdz 45 cm (līdz 39 kg) Dog Large at the withers up to 45 cm (up to 39 kg) Собака Большая  в холке до 45см (до 39 кг) 1 95
4 Kaķu standarts (līdz 9 kg) Cat Standard (up to 9 kg) Кошка Стандарт  (до 9 кг) 1 15
5 Cat Lux (līdz 9 kg) Cat Lux (up to 9 kg) Кошка Люкс   (до 9 кг) 1 30
6 Sesks, mazi grauzēji, bruņurupucis (līdz 9 kg) Ferret, small rodents, turtle (up to 9 kg) Хорек, мелкие грызуны, черепаха  (до 9 кг) 1 15
7 Papagailis vai mazi putni Parrot or small Попугай или мелкие птицы 1 5

 

. Conditions and procedure for the annulation of the order (services):

9.1. . Men to the reservation of the order (services): it is accepted directly from the client and only in writing.

9.1.1. The client writes a statement in paper form in the name of the director:

9.1.2. The application motivates, the cause, goal and/or other;

9.1.3. The application fully indicates its details ,.

9.1.4. Otherwise, the application is not considered.

9.1.5. Application and/or details from a third party is not considered

9.2. In case of termination of the contract for the provision of services and the return of money for paid, but unrealized services, the hotel guest is carried out in accordance with these Rules, partners and with the legislation of the LR.

  1. The Contractor is not responsible for the health of the hotel guest in the event of drinking drinks and products purchased outside the hotel.

10.1. The contractor is not responsible for the safety of documents, money, other currency values ​​and other precious things, in case of violation of these Rules.

  1. If the order for an individual client is canceled:

11.1. at least 5 days before the arrival, the client is returned, the full cost of payment, minus execution costs and banking – 35%

 

11.2. At least 3 days before the arrival, then the client is returned: 40% of the cost of payment;

11.3. at least 2 days before the arrival, then the client is returned: 15% of the cost of payment

11.4. A written application was submitted in less than 2 days, then the amount is not returned to the client

  1. In the case of an order for groups (5 or more people), the customer company undertakes to compensate Komplekss “Pegasa Pils” (resort hotel) actual expenses that will be:

12.1. 27 – 20 days before the date of arrival or date of provision of services – minus 30 % of the total cost of the order.

12.2. 19 – 14 days before the date of arrival or date of provision of services – minus 40 % of the total order cost.

12.3. For 13 days of the date of arrival or the date of the provision of services – 75 % of the total cost of the order.

12.4. Less than 7 days before the date of arrival or date of provision of services is minus 100 % of the total order cost.

  1. In the case of an order for groups (5 or more people) high season

 

13.1. In the summer (from June 01 to August 31), the company undertakes to pay the hotel below compensation for the annulment of the order for groups (5 or more people), if the company is announced in the following form:

13.1.1. 10 – 15 days before the date of arrival – compensation of 90% of the total cost of the order.

13.2. 15 – 30 days before the date of arrival – compensation 50% of the total order cost

13.3. In less than 10 days, the amount is not fully returned

. Conditions and procedure for the annulation of the order (services):

9.1. . Men to the reservation of the order (services): it is accepted directly from the client and only in writing.

9.1.1. The client writes a statement in paper form in the name of the director:

9.1.2. The application motivates, the cause, goal and/or other;

9.1.3. The application fully indicates its details ,.

9.1.4. Otherwise, the application is not considered.

9.1.5. Application and/or details from a third party is not considered

9.2. In case of termination of the contract for the provision of services and the return of money for paid, but unrealized services, the hotel guest is carried out in accordance with these Rules, partners and with the legislation of the LR.

  1. The Contractor is not responsible for the health of the hotel guest in the event of drinking drinks and products purchased outside the hotel.

10.1. The contractor is not responsible for the safety of documents, money, other currency values ​​and other precious things, in case of violation of these Rules.

  1. If the order for an individual client is canceled:

11.1. at least 5 days before the arrival, the client is returned, the full cost of payment, minus execution costs and banking – 35%

 

11.2. At least 3 days before the arrival, then the client is returned: 40% of the cost of payment;

11.3. at least 2 days before the arrival, then the client is returned: 15% of the cost of payment

11.4. A written application was submitted in less than 2 days, then the amount is not returned to the client

  1. In the case of an order for groups (5 or more people), the customer company undertakes to compensate Komplekss “Pegasa Pils” (resort hotel) actual expenses that will be:

12.1. 27 – 20 days before the date of arrival or date of provision of services – minus 30 % of the total cost of the order.

12.2. 19 – 14 days before the date of arrival or date of provision of services – minus 40 % of the total order cost.

12.3. For 13 days of the date of arrival or the date of the provision of services – 75 % of the total cost of the order.

12.4. Less than 7 days before the date of arrival or date of provision of services is minus 100 % of the total order cost.

  1. In the case of an order for groups (5 or more people) high season

 

13.1. In the summer (from June 01 to August 31), the company undertakes to pay the hotel below compensation for the annulment of the order for groups (5 or more people), if the company is announced in the following form:

13.1.1. 10 – 15 days before the date of arrival – compensation of 90% of the total cost of the order.

13.2. 15 – 30 days before the date of arrival – compensation 50% of the total order cost

13.3. In less than 10 days, the amount is not fully returned

 

Privacy Notice

This Privacy Notice applies to all personal data you provide to us and also to all personal data which we collect on you, either about how you use our website or mobile application (using “cookies”) or about your travel patterns if you make bookings with us.

1. YOUR PERSONAL DATA – WHAT IS IT?
Personal data relates to a living individual who can clearly be identified from that data, in particular your name, address, phone number, e-mail address, credit or bank card number, information on special care. Identification can be made by the information alone or in conjunction with any other information otherwise in the data controller’s possession or likely to come into such possession.

2. HOW DO WE COLLECT PERSONAL DATA?
We collect your data on our website, mobile app and via email.

3. WHY DO WE COLLECT PERSONAL DATA? (DATA PROCESSING PURPOSES)
We collect and use your personal data for the following purposes:

a) To deliver the services you have purchased from us.
b) To facilitate the purchase of third parties’ services or products on our website.
c) To communicate with you.
d) To send you newsletters.
e) To provide offers tailored to your preferences.
f) To communicate with you to carry out customer satisfaction survey for analytical purposes, for quality improvements, for service developments, to improve the performance of the website, to measure the success of our advertising campaigns or to tailor services to your needs.
g) To support administrative and legal purposes, for example anti-fraud screening, for safety and security purposes.
h) To comply with the mandatory provisions of the applicable laws.
4. HOW LONG DO WE KEEP YOUR PERSONAL DATA?
We process your personal data for the time required consistent with the purposes set out in this Privacy Notice or for the period of limitation prescribed in the relevant laws.

We keep your personal data for no longer than reasonably necessary: for a period of 6 years from the fulfillment of the contract concluded with us in order to comply with applicable data retention laws.

We store internet search data collected concerning you for four days.

If a court or disciplinary procedure is initiated, then the personal data will be retained until the termination of the proceedings, including the duration of any possible remedy, which data thereafter, in the case of civil claims, will be deleted after the civil law statute of limitation runs.

In the case of consent-based data processing, personal data will be processed until the consent is withdrawn.

5. FURTHER PROCESSING OF PERSONAL DATA
If we wish to use your personal data for a new purpose, not covered by this Privacy Notice, we will provide you with a new notice explaining all condition relating to the new processing prior to the new processing takes place. If required, we will seek your consent before commencing the new data processing activity.

6. YOUR PERSONAL DATA PROTECTION RIGHTS
Pursuant to the applicable data protection law you may have the right

to request access to your personal data,
to request rectification of your personal data,
to request erasure of your personal data,
to request restriction of processing of your personal data,
to request data portability,
to object to the processing of your personal data,
to withdraw your consent, and to lodge a complaint with the supervisory authority.
6.1 Right to access
You may have the right to obtain from us confirmation as to whether or not personal data concerning you is processed, and, where that is the case, to request access to the personal data.

6.2. Right to rectification
You may have the right to obtain from us the rectification of inaccurate personal data concerning you. Depending on the purposes of the processing, you may have the right to have incomplete personal data completed, including by means of providing a supplementary statement.

6.3. Right to erasure (right to be forgotten)
Under certain circumstances you may have the right to request from us the erasure of your personal data and we may be obliged to erase such personal data. In such cases we will not be able to further provide you with our services.

6.4. Right to restrict processing
Under certain circumstances you may have the right to request from us the restriction of processing your personal data. In this case the respective data will be marked and may only be processed by us for certain purposes.

6.5. Right to object and rights relating to automated decision-making
Under certain circumstances you may have the right to object, on grounds relating to your particular situation, at any time to the processing of your personal data, including profiling, by us and we can be required to no longer process your personal data.

Moreover, if your personal data is processed based on our legitimate interest, you have the right to object at any time to the processing of personal data concerning you for such purpose.

6.6. Right to data portability
Under certain circumstances you may have the right to receive your personal data, which you have provided to us, in a structured, commonly used and machine-readable format (i.e. in digital form) and you may have the right to request the transmission of those data to another entity without hindrance from us, if such transmission is technically feasible.

6.7. Right to withdraw consent
When the processing of your personal data is based on your consent, you can withdraw your consent at any time without giving any reason to us. The withdrawal of consent does not affect the lawfulness of processing based on consent before its withdrawal.

If you withdraw your consent to our processing your personal data, we may not be able to provide all or parts of the services which you have requested.

6.8. Right to lodge a complaint with the supervisory authority
If you feel that your personal data rights have been breached, you can also contact and lodge a complaint with the local data protection authority, in particular in the Member State of your habitual residence, place of work or place of the alleged infringement.

7. HOW DO WE PROTECT YOUR PERSONAL DATA?
Pegasa Pils complies with its obligations under the applicable data protection laws by

keeping personal data up to date;
storing and destroying it securely;
not collecting or retaining excessive amounts of data;
protecting personal data from loss, misuse, unauthorised access and disclosure and by ensuring that appropriate technical measures are in place to protect personal data.
We take appropriate technical and organizational measures to ensure the protection of your personal data against accidental or unlawful destruction or accidental loss, alteration, unauthorized disclosure or access, in particular but not limited to where the processing involves the transmission of data over a network, and against all other unlawful forms of processing.

8. SHARING YOUR PERSONAL DATA
Pegasa Pils, in the course of its operation, may utilize the services of various data processors and external service providers to handle and process your personal data for specific purposes, on behalf of and in accordance with the instructions of Pegasa Pils.

The data processors shall process the personal data at the most as long as the term of the data processing contract concluded with them is valid and in force, or until they are required to keep your data under the applicable data retention laws.

We may disclose your personal data to the following categories of third parties (recipients) for the purposes described below:

third party service providers whose services you purchased on our website or in our application;
credit card companies, payment service providers to process the payments you initiated on our website, in our application or via our call center;
third parties running customer surveys on our behalf;
other third party service providers involved by us for data processing;
third parties, such as law firms, courts, other bodies or service providers in order to enforce or apply any contract with you;
government authorities or enforcement bodies such as the police and regulatory authorities, upon their request and only as required by the applicable law or to protect our rights or the safety of our customers, staff and assets.
9. TRANSFERRING YOUR PERSONAL DATA TO THIRD COUNTRIES
The transfer of your personal data outside of the European Economic Area may be necessary in order to provide you with a service that you have requested, and your personal data may be accessed by data processors and service providers from countries that do not provide the same level of data protection as provided in the European Economic Area. Therefore, Pegasa Pils will, if necessary, take all measures which in relation to the recipients of your personal data, is necessary to ensure an adequate level of protection as defined by the applicable data protection law, in particular through the application of the Standard Contractual Clauses issued by the European Commission or by a decision of the European Commission which states that the country in which the recipient of the transferred data is provides an adequate level of data protection.

If, in relation to data transfers abroad, an adequate level of protection of personal data cannot be ensured, then we shall request your express consent relating to any such data transfers abroad. Please note that such data transfers may be associated with certain risks particularly that in the country of the data recipient unauthorized third parties may also have unreasonable access to said data and you may not be able to exercise the rights of the data subject and or your right to object against acts that may harm your personal data and your right to privacy.

10. COOKIES
When you use our website, cookies are stored by your browser on your device. Please note that if you disable cookies our website may not function properly on your browser. Our aim is to ensure that our website offers visitors what they are looking for and provides them with the most relevant marketing communication. In order to achieve this goal, we may store and use your data, building usage profiles for market research, for quality improvements of our website and our services, for service developments, to improve the performance of the website, to measure the success of our advertising campaigns or to tailor services to your needs.

11. THE USE OF YOUR PERSONAL DATA FOR MARKETING PURPOSES
We send you newsletters on actual bargains and special offers if you have requested such communication from us by subscribing to such services, or if you provided us with your details. We will not contact you electronically for marketing purposes unless you have expressly indicated your consent by ticking relevant tick boxes on the data entry form in which you entered your contact information.

12. CHANGES TO OUR PRIVACY NOTICE
If we change this Privacy Notice, we will publish the updated version of it on our website, hotelpegasapils.com.

13. THIRD PARTY WEBSITES
The hotelpegasapils.com website provides links to other websites for your convenience and information. Please be aware that these sites may be owned and run by other companies and organizations and have different security and privacy policies. Pegasa Pils has no control over and takes no responsibility for any information, material, products or services contained on or accessible through those websites.

14. THIRD PARTIES LIABILITY
Pegasa Pils is not responsible for third parties’ use of your data, where such use is permitted for their own purposes. In such cases these third parties also be considered data controllers, please consult their privacy policies for further information.

This Privacy Policy is effective from 01.01.2018.

To Change or make a Request regarding your data with us use form below:


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